Tell us more than the registration
Include the make, model and body type: a small panel van, long wheelbase van and Luton can have very different dimensions and weights. Tell us whether tools, stock or other goods remain inside. A clear side photograph and the vehicle’s weight information can help the team assess the request, without guessing from the badge alone.
A workable collection point
Trade counters, loading yards and building sites may have gates, narrow turns or timed access. Include those details along with the pickup postcode and your on-site contact. We also need to know about flat tyres, wheel damage and whether the van rolls or can select neutral if it will not run and drive.
Transport to the right place
You can request delivery to a commercial repairer, your operating address or another agreed destination. Confirm that the receiver can accept the van’s height and length, especially outside opening hours. Recovery suitability, load capacity and the proposed collection arrangements are checked for each job rather than treating every van as a standard car.
Your questions, answered.
Can you recover a loaded van?
Possibly, depending on the van’s actual weight, dimensions and available equipment. Describe the load accurately; unloading or a different recovery vehicle may be necessary.
Do you take Luton van enquiries?
Yes. Include the overall height, body size and any tail lift or additional equipment. The team will confirm whether the available recovery arrangement is suitable.
