Cardiff West and the Bay corridor

For the M4 approach, state whether you are travelling towards junction 33 or towards Culverhouse Cross. Around Cardiff Bay, name the nearest signed exit or tunnel approach. Avoid describing the A4232 as one simple continuous ring road; an exact position helps the team work out the actual access.

Tunnel and closure information

Cardiff Council publishes Butetown tunnel maintenance and local road closures, while Traffic Wales covers the trunk-road network. Check the relevant current information when planning a journey. If the vehicle stops in a tunnel or another dangerous position, follow signs and emergency instructions and call 999 where there is immediate danger.

From roadside collection to delivery

Tell us the vehicle type, damage and passenger needs once safe. A garage delivery requires a postcode or full address and a receiver who can accept the car. The attending vehicle, approach and arrival estimate can only be confirmed after the collection position and any traffic management requirements have been assessed.

BEFORE YOUR COLLECTION

Your questions, answered.

Why do you ask which A4232 section I am on?

The road name covers different approaches. A location pin and nearest junction help prevent the wrong route or carriageway being assumed.

Can you collect a car that is safely parked near the A4232?

Yes, request collection with the actual parking entrance. Make clear that the vehicle is off the main road.