Residential and coastal-area access

If the car is in a managed parking area, give the entrance and position rather than only a coastal landmark. Mention barriers, narrow turns and any private access conditions. For a driveway, explain the slope and how the car is facing, especially when it cannot drive into a loading position.

Business vehicles and private yards

For a car or van at a worksite, provide the site name and the entrance used by vehicles. Tell us who can release it, when the gates are open and whether equipment or stock remains in a van. The vehicle’s actual dimensions and load must be considered before recovery suitability is confirmed.

Cardiff, Penarth, Barry or further afield

Give the delivery postcode or full address and agree that the receiver can accept the vehicle. A short local movement and a longer transport journey are quoted from the full details. Include any wheel damage, locked transmission or preferred date so loading and scheduling can be checked together.

BEFORE YOUR COLLECTION

Your questions, answered.

Can you collect a van in Sully?

You can request van recovery. Include body type, size, current load and access details so capacity can be assessed.

Can a car be delivered to a Cardiff workshop?

Yes, request the journey and check the workshop can receive the car on the proposed day.